Privacy Notice
MNOT Occupational Therapy
Website: https://mnot.co.za
Last reviewed: [Insert approval date]
1. Who We Are
MNOT Occupational Therapy is operated by Ntsako Makhuvele, a sole practitioner based in Roodepoort, Johannesburg, Gauteng, South Africa. The practice operates on a mobile call-out basis, with appointments arranged at suitable agreed locations across Gauteng.
HPCSA Registration: OT0088382
Practice Number: 0578568
Contact: ot@mnot.co.za | 067 127 0943
2. Information We May Collect
Depending on the service or enquiry, we may process names, contact details, referral information, appointment details, relevant health and functional information, employment information, reports, correspondence and administrative records.
We aim to collect only information that is relevant and necessary for a lawful purpose.
3. Why Information Is Processed
Information may be processed to respond to enquiries, arrange appointments, assess referrals, provide agreed professional services, prepare reports, communicate with authorised parties and meet applicable legal, regulatory and professional obligations.
We identify and rely on an appropriate lawful basis for each processing activity.
4. Health and Confidential Information
Health information is sensitive personal information and requires appropriate safeguards.
Please do not submit clinical records, identity documents or confidential reports through a general website contact form.
Contact the practice first to arrange a suitable secure method of transferring referral documents.
5. Sharing Information
Information may be shared with authorised recipients when necessary and lawful, taking account of confidentiality, the purpose of processing, appropriate authority and applicable legal requirements.
Information is not disclosed to a third party merely because it requests it.
6. Safeguarding Information
We aim to apply reasonable technical and organisational safeguards appropriate to the information processed. The practice will review its systems and service providers to ensure the published notice accurately describes the safeguards in place.
No electronic communication method is entirely risk-free.
7. Retention
Information is retained according to applicable legal, professional, contractual and recordkeeping requirements. Different types of records may be subject to different retention periods.
Information is securely disposed of when it is lawful to do so.
8. Your Rights
Subject to applicable law, you may request access to or correction of personal information and may exercise other applicable privacy rights.
Some requests may be limited by legal or professional recordkeeping obligations, confidentiality duties or the rights of other people.
Send privacy enquiries to ot@mnot.co.za.
9. Cookies and Third-Party Services
Cookies, analytics, advertising tools, embedded media and other website services will be disclosed as appropriate to the actual website configuration.
The practice will assess third-party services that process personal information.
10. International Processing
Where information is processed outside South Africa, the practice will assess the arrangement against applicable POPIA requirements and implement appropriate safeguards.
11. Complaints
For privacy concerns, contact ot@mnot.co.za. You may also contact the Information Regulator of South Africa at https://inforegulator.org.za.
12. Changes
This notice may be updated to reflect changes in the practice, website, information-handling arrangements or applicable requirements.